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Shipping & Delivery Policy
Last updated on Oct 4th 2025
Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation. You will receive a confirmation email with your order details once it has been processed.
International Shipping Times
We ship worldwide using reliable international carriers like DHL, FedEx, and UPS. Delivery times vary by destination:
| Region/Country | Estimated Shipping Time (After Processing) |
|---|---|
| United States & Canada | 7 – 10 business days |
| European Union | 7 – 10 business days |
| United Kingdom | 5 – 7 business days |
| Australia & NZ | 10 – 15 business days |
Please note: These are estimates, and delivery times may be affected by factors beyond our control, such as customs clearance procedures, weather, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the delivery destination.
Order Tracking
Once your order is shipped, you will receive a separate email with a tracking number and a link to monitor your package’s journey.
Customs and Import Duties
International customers are responsible for any applicable customs duties, import taxes, or fees imposed by their country. These charges are not included in the product or shipping cost and are the sole responsibility of the recipient.
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 7-14 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. THE TOUCH COSMETIC is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 8-14 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on info@thetouchcosmetic.co.uk
Disclaimer: The above content is created at THE TOUCH COSMETIC’s sole discretion. Razorpay shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant’s non-adherence to it.
Need Help?
If you have any questions about your order’s shipping status, please contact us at . info@thetouchcosmetic.co.uk
